We Promise...
To make your online shopping experience with us as enjoyable as possible. From outstanding customer service to incredible value we will work to ensure your satisfaction at every step of the way.
Our Commitment to the Perfect Online Shopping Experience..
The internet is a powerful tool and it should be able to offer a shopping experience superior to that of traditional brick and mortar stores. We're committed to bringing you the perfect online shopping experience in a number of ways:
- We include detailed descriptions and photos on all of our products so you know exactly what you are getting when you place an order with us. If you need more information on a product, please ask us! We'll respond to most requests within 24 hours.
- We carry all of our products in stock (unless other wise noted) and ship most orders within 1-2 business days. Our items are professionally packaged to ensure they will arrive to you in perfect condition. You can expect to receive your order within 10 business days depending on where you are on the continent (remember, we ship from the Pacific Northwest).
- We provide additional articles and How-To’s on many of our products to allow you to use them to their fullest ability.
Our Guarantee...
Our guarantee is simple: if you are not satisfied with your purchase, you are welcome to return or exchange
it within 30 days as long as the item is returned in
new, unused and resalable condition, minus shipping and handling charges.
If a mistake is made by us, return your item for a complete refund, including all shipping costs to and from you. If your item has a manufacturer's defect, again, return it to us for a complete refund, including all shipping costs to and from you.
